bosspay99 Privacy Policy
This Privacy Policy explains how bosspay99 collects, uses, stores, and protects the personal information of users on our Malaysia-based platform. We are committed to safeguarding your privacy to the highest security standards. By using this platform, you agree to the terms set out herein.
Effective date: 1 January 2026. Please check this page periodically for any updates.
Information We Collect
When you register and use the bosspay99 platform, we collect several categories of information to ensure our services operate properly and securely:
- Account Information: Full name, mobile number, email address, and password in encrypted (hashed) form upon registration.
- Local Payment Information: Deposit and withdrawal transaction details in Malaysian Ringgit (MYR) processed via TNG eWallet, FPX, or internet banking. We do not store credit or debit card numbers directly — all processing is handled by secure third-party payment gateways.
- Device & Browser Information: Device type, operating system, browser version, IP address, and screen resolution are collected automatically for security purposes and to optimise the user experience.
- Usage Data: Pages visited, session duration, in-platform actions, game preferences, and betting history are recorded to enable us to deliver relevant services.
- Cookies: Small cookie files are stored on your device to maintain your login session and remember your preferences. You can adjust your cookie settings through your browser, though this may affect certain platform functions.
How Your Information Is Used
Information collected is used to create and manage user accounts, process deposits and withdrawals in RM, verify user identity, and enable access to all bosspay99 platform features including live casino, slots, roulette, and cricket betting.
Data is used to detect and prevent fraud, money laundering, and unauthorised access. Device and IP information helps us identify suspicious activity and protect user accounts from external threats.
Aggregated usage data (non-personally identifiable) is analysed to understand usage patterns, optimise the platform interface, and improve overall platform performance for users in Malaysia.
Phone number and email are used to send important account notifications, transaction confirmations, policy updates, and customer support responses. We do not send promotional messages without your consent.
Cookies, Tracking & Data Storage
Bosspay99 uses session cookies to maintain active logins and preference cookies to remember your language and display settings. Analytics cookies are used to understand how users interact with the platform — this data is collected in aggregate form and is not linked to individual identities.
Storage & Retention PeriodPersonal information is retained for the duration your account is active and for as long as required to meet legal, tax, or compliance obligations. Once an account is officially closed, personal information that is no longer needed will be deleted in accordance with established security procedures.
User Cookie ControlsYou can manage or delete cookies through your browser settings. However, blocking all cookies may affect the auto-login function and certain platform features. For guidance on cookie controls, refer to your browser's documentation.
Third-Party Data Sharing
Bosspay99 does not sell, rent, or trade personal information to any third party for marketing or commercial purposes. Data sharing is limited strictly to the following situations:
- Payment Service Providers: Local payment gateways (such as TNG and FPX) receive the information necessary to process transactions in MYR. These providers are subject to their own privacy policies and security standards.
- Identity Verification Services: For certain account verification cases, identity information may be shared with recognised KYC (Know Your Customer) service providers.
- Legal Requirements: Information may be disclosed to the relevant authorities where required by law, court order, or valid legal process.
- Business Transfer: In the event of a merger, acquisition, or asset sale, user information may be transferred to the successor entity, provided that equivalent privacy policy standards are maintained.
In all permitted sharing instances, we ensure that recipients adhere to security and confidentiality standards equivalent to those of bosspay99.
Your Rights as a User
You have the right to request a copy of the personal information we hold about you. Access requests can be made through your account settings or by contacting our support team. We will respond within a reasonable timeframe.
If your personal information is inaccurate or outdated, you have the right to request a correction. Basic details such as phone number or email address can be updated through your account profile settings. Corrections to identity information require additional verification.
You may request the deletion of your account and associated personal information. However, certain data may be retained for a specified period to meet legal or financial audit requirements before being permanently deleted.
Policy Changes & How to Contact Us
Bosspay99 reserves the right to update this Privacy Policy at any time to reflect changes in operational practices, legal requirements, or technologies used. Any changes take effect upon publication on this page. The effective date will be updated accordingly.
Users are encouraged to review this page periodically. Continued use of the platform after any changes are published will be considered acceptance of the revised policy. For significant material changes, we will endeavour to notify users via in-platform notifications.
How to Contact UsIf you have any questions, concerns, or wish to exercise your privacy rights, please contact our team by email at [email protected]. You may also refer to the Frequently Asked Questions (FAQ) for answers to commonly asked questions. For privacy-related enquiries, include the subject line "Privacy Policy Enquiry" in your message so it can be prioritised by the relevant team.
Your Privacy, Our Priority
Your data is protected at every stage of your bosspay99 platform experience. Register or log in for a secure gaming experience, or check our FAQ for more information.